Actalent is hiring Behavioral Health Professionals for a fully remote role in Florida!

Job Description

We are seeking a dedicated Behavioral Health Professional to provide clinical information and education through both inbound and outbound calls, triage behavioral health crisis calls, and utilize established protocols along with independent professional judgment. As an integral part of our team, you’ll document assessments, plans, interventions, and results to support callers with their needs.

Job Responsibilities

  • Answer incoming telephone calls and triage behavioral health needs.
  • Document calls and actions using standard computer software applications.
  • Provide resources and education to non-licensed behavioral health staff.
  • Schedule and make follow-up calls to provide care facilitation.
  • Promote recovery concepts and inspire hope.
  • Work with other internal and external agency personnel to meet callers’ needs.
  • Provide professional assessments and interventions within the scope of relevant licensure.
  • Provide information and behavioral health education to callers.

Hard Skills

  • Strong computer skills, including Microsoft Office suite and data entry systems.
  • Proficient in data entry, typing, and call documentation.

Soft Skills

  • Exceptional customer service skills, including active listening.
  • Ability to work effectively with a wide range of individuals in a diverse community.


  • Bachelor’s degree or equivalent experience. Master’s degree preferred.
  • 2-4 years of Behavioral Health experience in crisis interventions, case management, behavioral interventions, therapy, assessment and intake, or related area.


One of the following licenses is required:

  • Licensed Professional Counselor (LPC)
  • Licensed Clinical Social Worker (LCSW)
  • Licensed Marriage and Family Therapist (LMFT)
  • Licensed Psychologist (LP)
  • Licensed Independent Substance Abuse Counselor (LISAC)
  • Licensed Associate Counselor (LAC)
  • Licensed Associate Substance Abuse Counselor (LASAC)
  • Licensed Masters Social Worker (LMSW)
  • Registered Nurse (RN)

Employee Value Proposition (EVP)

  • 100% remote work opportunity.
  • Equipment provided for your home office setup.
  • Potential for the position to become permanent.

Work Environment

Enjoy the convenience of working remotely with a schedule of 8 am – 5 pm, Monday through Friday.

About Actalent

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.

Diversity, Equity & Inclusion

At Actalent, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:

  • Hiring diverse talent
  • Maintaining an inclusive environment through persistent self-reflection
  • Building a culture of care, engagement, and recognition with clear outcomes
  • Ensuring growth opportunities for our people

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Job Location: Remote

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